These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat 3D trial version

mrh_gh
mrh_gh's picture
Registered: Apr 12 2007
Posts: 4

I work in the technical publications domain. I would like to evaluate the Acrobat 3D ver 8, before I could purchase. I tried downloading the trial version twice but there some error while opening the Data1.cab zip file. The error is -- "The size of the extracted file (369754664) does not match the uncompressed size (369754663) recorded in the Zip file". Please let me know how I should go about with the trial version installation.

My Product Information:
Acrobat 3D 8, Windows
lkassuba
lkassuba's picture
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi mrh_gh,

Redownloading may solve the problem, but check the following issues and solutions to see if they may apply:

The temporary internet file cache is too small to contain the file as it downloads.
Enlarge the temporary internet file cache: In Internet Explorer go to Tools > Internet Options > General tab > Temporary Internet Files > Settings, and increase the Amount Of Disk Space To Use setting to 150 MB. (The default is 50 MB.)
You are using a download manager or download accelerator.
Download without the assistance of the manager or accelerator.
The browser you are using cannot handle such a large download file.
Try downloading using another browser (for example Firefox instead of Internet Explorer).
There is not space available on your drive to expand the installer into the default TEMP directory.
Clear your default TEMP directory and free up space on your hard drive.
You are selecting Open rather than Save when asked if you would like to open the file or save to your computer.
Select the option to Save the file, then open the file when it has downloaded to your hard drive.
Your computer may not have the system requirements needed to install.
Check the system requirements linked to the Macromedia product page. You may need to upgrade your system or download the trial on another machine.
If you are using a Modem you may need to decrease the transmission speed.
Try decreasing the data transmission speed before downloading.
There is a software conflict with third party software.
You may need to remove the conflicting software or download the trial on another machine.

If you still experience difficulties contact our customer service at 800-833-6687.

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.