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Duplicate menu commands after removing Tech Comm suite (Acrobat3D)

Forum Index > 3D > Duplicate menu commands after removing Tech Comm suite (Acrobat3D)
2007-12-26 13:44:01
chwilliams
chwilliams's picture
Registered: Oct 31 2006
Posts: 2

Hello, I was a pre-release tester for the Tech Comm suite (Acrobat 3D, FM8, RH7, and Captivate 3). My employer has not decided to buy the product or not. The pre-release software timed out, and so I uninstalled it. Uninstalling it disabled all versions of Acrobat on my computer. I tried to re-install Acrobat 6, and ended up with duplicate menu commands in Word (Acrobat PDF, Acrobat Comments, Acrobat PDF, Acrobat Comments) but none of the commands are working even though Acrobat 6 appears to be installed. Acrobat doesn't work with any of the Office 2003 applications, but it only appears once on Excel and PowerPoint. I need to get back my computer back to the state where I was working with Acrobat 6.

What do I need to do to get back to a working version of Acrobat 6? How can I get rid of the duplicate menu commands on Word?

Thanks,
Charlie

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2007-12-27 06:34:58
#1
lkassuba
lkassuba's picture
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
This probably occured as a result of having multiple versions of Acrobat on your system. You can try to repair your Acrobat 6 installation using the following method:
- Insert the Acrobat CD into the CD-ROM drive.
- Start > Settings > Control Panel and double-click Add or Remove Programs.
- Select Adobe Acrobat Professional (or Standard) 6.0, click Change, and then click Repair.

There are additional suggestions in the following technical note to correct the duplicate menu items in Word:
http://kb.adobe.com/selfservice/viewContent.do?externalId=324494&sliceId=2

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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