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Problem with MS Word 2003 Printing to Acrobat 3D

Forum Index > 3D > Problem with MS Word 2003 Printing to Acrobat 3D
2009-06-25 10:57:36
amberwelker
amberwelker's picture
Registered: Jun 25 2009
Posts: 6

When I print to Adobe PDF from my MS Word document, it creates a pdf of only the top half of the page and then says that Word needs to close unexpectedly. Other Word documents still print to pdf fine. Please advise as to potential problem and solution.
Thank you.

My Product Information:
Acrobat 3D 8.0, Windows
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2009-07-06 10:46:51
#1
lkassuba
lkassuba's picture
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What versions of Windows are you using? Have you [url=http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows]updated[/url] Acrobat to the latest version 8.1.6 (at the time of this posting)?Have you tried re-creating your Word document (copy/paste) into another Word file? The actual file may be corrupt.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-07-06 10:51:40
#2
amberwelker
amberwelker's picture
Registered: Jun 25 2009
Posts: 6
I am using Office 2003. I have had this happen with one other doc, and I did try re-creating the document then. It didn't help. The file is not corrupt, but I think I have narrowed it down to a font problem with Futura BK BT.
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2009-07-06 10:57:01
#3
lkassuba
lkassuba's picture
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you checked under the Compatibility tab (Tools > Optons) in Word to check this particular font's substitution method?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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