These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat X Accessibility Report

pscoyle
Registered: Dec 21 2010
Posts: 3

Hi all -
 
I have a question about accessibility reports in Acrobat X Pro compared to 9 Pro.
 
In terms of experience, I'm pretty much an expert in Section 508 standards and document accessibility. I work on Federal PDF reports and scans that need to be Section 508 compliant.
 
I downloaded Acrobat X to demo for improvements in the OCR abilities (I currently use Acrobat 9 Pro + CommonLook).
 
The OCR is better, but the Accessibility Reports and TouchUp tools seem much, much worse.
 
In Acrobat Pro 9, under the Accessibility tools, the "Full Check" was a good guide for finding some (though not all) issues, used in combination with the TouchUp tool.
 
However, in Acrobat X, the "Full Report" just generates the report in HTML, complete with HTML tags. When opened in the Acrobat pane, it displays this code, HTML tags and all.
 
Is there something I'm missing to make the Acrobat X Pro Accessibility Report look and behave like the version from Acrobat 9 Pro?
 
Sorry for the long post; I googled around a lot, but couldn't find anything. It has occurred to me this might be a local problem with my machine, but Acrobat 9 Pro doesn't have this problem and the Acrobat X Pro demo does.
 
Anybody else notice or experience this?
 
Thank you!

My Product Information:
Acrobat Pro 10.0, Windows
pscoyle
Registered: Dec 21 2010
Posts: 3
Update to my original post:

Just found that, in Acrobat X, if you run an accessibility check BEFORE adding tags, the report is displayed as plain text with HTML tags. If you run it AFTER addding tags, the report is displayed as an HTML page in the Adobe pane (clickable links).

However, if you run it a second time after adding tags, the report is again in plain text with HTML tags.

Seems inconsistant and I can't figure out why.
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
fwiw I cannot replicate what you have described.
Played with some variations on trial PDFs in an attempt to duplicate the steps you describe.
Regardless of what was done the accessibility report displays on the left as text (with links when appropriate).


Some variables that may contribute to what you are experiencing:
--| Acrobat X is on the same box as Acrobat 9
--| The CommonLook plug-in - Is it compatible with Acrobat X? Is it 'hooked' into your Acrobat X install?
--| The application "mix" on the box used.



Be well...

pscoyle
Registered: Dec 21 2010
Posts: 3
Dave,

Thanks for taking time to check it out!

At the moment, it's on a AMD box with Windows 7 64 bit. I'm running the Creative Suite 4, Acrobat 9 + CommonLook, and a whole bunch of screen readers. Uninstalled Acrobat 9 Pro, since I'm not buying an untested product...

I figured it might have something to do with an accessibility plugin to IE; some of these are open source and not so stable, so I'm assuming it's my local copy - going to report it to Adobe and see what they say.

On a side note, it seems Acrobat X is missing the tags feature but the OCR is much improved... thanks again, and if anyone else encounters this problem, let me know.