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Error Message - Someone please help?

Forum Index > Accessibility > Error Message - Someone please help?
2011-03-30 16:11:09
AmyBAC
Registered: Mar 30 2011
Posts: 2
Answered

I'm getting an error message when trying to open PDFs from one particular source.
 
The message i get says:
 
There is a problem with Adobe Acrobat/Reader.
If it is running, please exit out and try again. (103:103).
 
I've tried repairing Adobe and closing and reopening with no luck. Does anyone have any ideas?

Amy Lee

My Product Information:
Reader 10.0.1, Windows
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2011-03-31 00:32:20
#1
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
Accepted Answer
It's a known issue with certain configurations, usually when the PDF file is dynamically-generated on a remote server.

There are a couple of things to try, such as making sure Adobe Reader has been used at least once in desktop mode, but a definite fix is still in the pipeline. See this thread on Adobe.com for more info.
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2011-04-03 20:48:23
#2
AmyBAC
Registered: Mar 30 2011
Posts: 2
Thank you. I was successful when unticking the boxes in the internet preferences :)

Amy Lee

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