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Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.

Forum Index > Accessibility > Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
2011-10-03 10:47:30
tandlhansen
Registered: Oct 3 2011
Posts: 2

I am having trouble opening pdf files. I get the following statement: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." Can you tell me what this means, please? I would really like to read some important documents. Thank you!
 
Leah

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2011-10-03 13:31:42
#1
KellyMcC
Acrobat 9ExpertTeam
Registered: Jul 11 2011
Posts: 389
I didn't see what version of Acrobat you were running. Is it Standard or Professional, or the Free Adobe Reader? Are you on Acrobat 9 or X?

Here are a few things to try in the meantime:

Open your files using File > Open inside Acrobat, instead of double-clicking them.

Launch Acrobat or Adobe Reader X, go to Edit > Preferences > General. Check the box Enable Protected Mode at startup.

Finally, there may be an issue when you have the text "CR" in the file or path name. Try renaming file/folder to get rid of the text "CR".

Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+

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