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Acrobat 8 Pro crashes when collaborating using WEB DAV Leopard Xserver

Clarity
Registered: Jun 17 2008
Posts: 4

When using Acrobat 8 pro on Mac Tiger OS X v10.4.11. , it will always crash when I am initiating a collaboration review, and am about to send the email invitation.

The latest updates have been installed for Acrobat.
This does not happen when I initiate a review on a Leopard workstation.

I am using WEB DAV on a Leopard 10.5.3 XServer for the comments repository.

Has anyone experienced this? Any ideas?

Thanks,

Clarity

My Product Information:
Acrobat Pro 8.1.2, Macintosh
Clarity
Registered: Jun 17 2008
Posts: 4
Clarity wrote:
When using Acrobat 8 pro on Mac Tiger OS X v10.4.11. , it will always crash when I am initiating a collaboration review, and am about to send the email invitation.The latest updates have been installed for Acrobat.
This does not happen when I initiate a review on a Leopard workstation.

I am using WEB DAV on a Leopard 10.5.3 XServer for the comments repository.

Has anyone experienced this? Any ideas?

Thanks,

Clarity
Update to this issue:

The above mentioned symptoms seem apply to pdf files that are over 3 mb in size (such as merged multi page magazine pages with high resolution graphics and images)

When smaller pdf files are used for initiating a review, Acrobat 8 doesn't crash.
Might this be a memory related issue?

Has anyone had similar problems or can replicate this?

Thanks!

Update to this issue:

Recently installed Acrobat 9 Pro on both Leopard and Tiger Mac OS X client stations. No crashing now with either OS! No changes were made to the WEB DAV server. All operations run much faster as well....
Clarity
Registered: Jun 17 2008
Posts: 4
Recently installed Acrobat 9 Pro on both Leopard and Tiger Mac OS X client stations. No crashing now with either OS! No changes were made to the WEB DAV server. All operations run much faster as well....