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Acrobat 8 Reader and Commenting

Forum Index > Collaboration & Commenting > Acrobat 8 Reader and Commenting
2007-11-07 04:11:21
dhiria00
Registered: Nov 7 2007
Posts: 5

Having recently upgraded users to Acrobat 8 Reader we now find that users cannot comment on documents that they could using an earlier version of the Reader.

Question: Is commenting in Version 8 reader only possible if the document was created by Acrobat 8.

Any one else seen this issue!

Anil

Dr. Anil K Dhiri, DVM MBA
Global Business Analyst
Norgine

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2007-11-08 08:04:24
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Both Reader 7 and 8 support commenting on files that are Reader-enabled. How were these PDFs reader-enabled? What type of document properties do these PDF have?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2007-11-09 01:14:01
#2
dhiria00
Registered: Nov 7 2007
Posts: 5
The files have been created using Acrobat 6 or 7, with no security. When the files are opened using Readers 6 or 7 they can have comments added. However, when opened using the Reader 8, commenting is not possible.

Regards,

Anil

Dr. Anil K Dhiri, DVM MBA
Global Business Analyst
Norgine

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2007-11-09 06:48:45
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
If you go to the document properties of one of these PDFs (File -->Properties--> Security) what does it say under the Document Restrictions Summary?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2007-11-09 07:18:39
#4
dhiria00
Registered: Nov 7 2007
Posts: 5
When opened with Reader 8, the security properies indicate comments not available. However when opened with readers 7 or 6 security properties show that comments is avialble.

Dr. Anil K Dhiri, DVM MBA
Global Business Analyst
Norgine

Top
2007-11-14 09:30:45
#5
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
In order for users of Adobe Reader 7 or 8 to comment on a PDF, the PDF needs to be Reader-enabled. If users have been able to comment on a PDF with earlier versions of Reader then perhaps you have a third-party plug-in for this purpose. You can check for this under Help --> About Adobe Plug-ins.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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