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Attack of the Giant Cursor

ADW_TCD
Registered: Jun 23 2010
Posts: 2

I've created a PDF in a Mac environment. People in the PC world seem to be having a problem using the Comments & Markup tools on this PDF. When they try to highlight text, the cursor becomes large enough to wipe out half the page. One of the users has experienced the cursor leaving a swath of random red dots over the document.

What the...? Anyone have any clue what's going on here?

I should state that not every PDF I've created in Mac has done this for these same users.

My boss is starting to think I'm mentally incompetent. Any guidance would be greatly appreciated.

My Product Information:
Acrobat Pro 9.3.1, Macintosh
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Can you post an example? Acrobat.com has a free service for posting.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.