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Collaborate missing

shale
Registered: Dec 13 2010
Posts: 1

Hi. I'm working with a friend to set up form collation, collaborating for review etc but her computer is missing all tool bar and menu items relating to "collaborate". Everything else is the same. We are both using Adobe Acrobat 9 Pro Extended, although mine is version 9.1 and hers is v9. Are we missing something obvious here or is there an issue. Thanks for any help that you can provide.

My Product Information:
Acrobat Pro Extended 9.0, Windows
Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
Hi,

you should upgrade both versions, Acrobat is 9.4.1 now.

;-)
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
shale wrote:
Hi. I'm working with a friend to set up form collation, collaborating for review etc but her computer is missing all tool bar and menu items relating to "collaborate". Everything else is the same. We are both using Adobe Acrobat 9 Pro Extended, although mine is version 9.1 and hers is v9. Are we missing something obvious here or is there an issue. Thanks for any help that you can provide.
Is the 9.0 version one that has been packaged by a company's IT department? If so, it's possible that these particular features were removed. If not, I would try doing a repair of the install from under the Help menu.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.