In acrobat standard version 8, I can not get tool properties to stay the way I set them. For example, I have the arrow tool set as yellow and would like to change it back to red. I change the properties, select Make Properties Default, but the next time I open a pdf file it is back to yellow. What causes the properties I set as default not to stick?
Note: Custom settings for Collaboration, JavaScripts, Organizer, Security, Stamps, Color Management, Auto Fill, Web Capture and Updater will be affected by using this solution.
To re-create the Acrobat Standard folder:
1. Quit Acrobat.
2. In Windows Explorer, go to c:\Documents and Settings\ [User Name] \Application Data\Adobe\Acrobat\8.0 folder and move the Preferences folder to another location (for example, C:\Temp).
3. Launch Acrobat.
If the problem recurs after you re-create the Acrobat Preferences folder, then the problem isn't related to the Preferences folder. To restore custom settings, drag the folder you moved in step 2 back to its original location, and then click Yes To All to replace the new Preferences folder.
Information in this post came from the following troubleshooting guide:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403720&sliceId=1
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.