These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Custom Stamp backup

Forum Index > Collaboration & Commenting > Custom Stamp backup
2007-09-18 15:02:36
DeniD
Registered: Sep 17 2007
Posts: 4

For some reason I keep loosing the custom stamps I add to the stamp menu. Where is the info stored and can I copy it so that if I loose it I do not need to keep recreating it but can just copy back a backup copy of the file/database?

My Product Information:
Acrobat Pro 8.0999999999999996447286321199499070644378662109375, Windows
Top
2007-09-20 03:54:14
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi denid,

I'm guessing that you're probably using Acrobat 7 when you're experiencing this behavior. Unfortunately custom stamps that are added to the default category in Acrobat 7 (7.0.5 and later) only remain in the default category while Acrobat is running. The workaround is to create a new category when creating a new stamp.

This behavior is corrected in Acrobat 8.

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top
2007-09-20 10:08:40
#2
DeniD
Registered: Sep 17 2007
Posts: 4
This is Acrobat 8.1. We are on a Microsoft Server 2003 network and use Citrix as a front end with managed profiles. I still need to know where the tickmark.pdf file is stored. Thanks
Top