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Dynamic Stamp dates missing

Forum Index > Collaboration & Commenting > Dynamic Stamp dates missing
2007-11-12 07:49:21
ohub
Registered: Nov 9 2007
Posts: 11

using Acrobat 8.1.1 (pro) and ever since the clocks went back, adding a dynamic stamp no longer shows the date in the stamp on the document.

The date still shows on the note at the side, and, oddly enough, works fine if I change the system dat back to before the 27th October, but not since.

No response here from Ask an Expert, nothing from Adobe's Support site, any suggestions welcomed as we use this a LOT!

thanks.

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2007-11-13 04:24:36
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What operating system are you using? Do you have the latest OS patches installed -- specifically the ones pertaining the DST change this year?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2007-11-13 04:30:25
#2
ohub
Registered: Nov 9 2007
Posts: 11
up to date as far as software updates go, Mac OS 10.4.10
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2007-11-13 09:40:16
#3
tplumer
Expert
Registered: Dec 1 2005
Posts: 122
I just tested this on my system. I added a dynamic stamp with Acrobat Professional 8.1.1 on my Mac OS 10.4.10, and the date and time appear accurately. It is a G5--not an intel-based Mac. I'll test that too. If I see a similar result to yours I'll post it.

I am a long-time Acrobat user, an employee of Adobe Systems, and Maine native. I have created training videos for Total Training, consulted with people to help them better use Acrobat, and developed new business for Adobe as a Business Development Manager

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2007-11-13 10:04:45
#4
ohub
Registered: Nov 9 2007
Posts: 11
We're all having the same issue here, Intel AND G5.

just to clarify again, it's the actual date on the stamp in the document? not the pop-up that appears in the margins, that's fine.

Will try to upload to a screen grab later.

thanks.
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2007-11-14 09:32:58
#5
ohub
Registered: Nov 9 2007
Posts: 11
Here's a screen grab of what's happening

[img]http://farm3.static.flickr.com/2393/2019751661_b100647927.jpg[/img]
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