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Enable commenting and digitial signatures for AA Reader 7 users

SueGold
Registered: Jan 30 2008
Posts: 7
Answered

Hi,

From Acrobat Professional 8, can you enable usage rights for AA Reader 7+ users to perform a shared review AND close the session by digitally signing it too?

The document is in Sharepoint to avoid sending files by email, and there would be a link to it in an email invitation.

I can achieve one or the other, but not both. Hope someone knows the answer and can help.

Thank you.

Sue

My Product Information:
Acrobat Pro 8.1.1, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried Reader-enabling your document using the command under the Advanced menu instead of the Comment menu? This enables digital signatures; however recipients of the PDF need at least Reader 8.0 to sign with digital signatures.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

SueGold
Registered: Jan 30 2008
Posts: 7
Thank you for responding, Ikassuba. I was wondering tonight if I need to recommend people use Reader 8, so thanks for confirming. However, I found that using the Enable Additional Usage Rights option under Advanced, adding blank signature fields, posting the document manually to Sharepoint, checking it out and back in saved changes from Reader 7, including comments and a digital signature.

Using the Send for Shared Review didn't work; would only allow comments. Only benefits are that it is a wizard, generates an email with a link, I guess would collate replies for you, lets you use Review Tracker. Whereas in Sharepoint, I have to check to see who's reviewed/approved or not.

Do you find the above, or am I missing a simple step that would make things work, please?! Eg, applying a security policy?

Lastly, I find my initiator's digital signature gets a caution triangle or question mark, even on my own machine when I open it again. We want to use self-sign signatures.

Thanks again; I am grateful to you for your help because I have tried tens of experiments, and need the 'solution'. Thanks :)
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Only the Acrobat Shared reviews work with SharePoint servers so if you don't use this type of review in Acrobat then you'll need to manually collate your comments. Unfortunately, digitial signatures are treated differently than comments since only comments are stored in the comment repositories. Here are a few other ideas to incorporate approvals:
- Create a separate "Approval PDF" and allow reviewers to email it to the repository.
- Post a separate "Approval PDF" with a Submit button and save to it the appropriate repository.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

SueGold
Registered: Jan 30 2008
Posts: 7
Thank you, Ikassuba. So we have to have a separate PDF approval document; shared reviews not working (only comments). We are going to just open it from/save to Sharepoint, with comments, etc. And have a separate approval document; got to learn how to create a 'form' - please let me know if there are there any ready to use ones?! Eg, with Accept/Reject, maybe a comment, digital signature...? (Worth asking, just in case, as it would save me quite a bit of effort.) Thanks again.
kdl01
Registered: May 29 2007
Posts: 2
Hi. I've created a PDF with digital signature fields and sent it for email review via Adobe 8. Adobe Reader usage rights have been enabled. However when I open the copy in Reader (either 7 or 8), the signature fields can't be filled in. According to the document properties, the signing field has gone from allowed to not allowed. I also tried sending the review without usage rights and it makes no difference. Somewhere between the transfer, the security settings go from allowed to not allowed. I've Googled the problem but can't seem to find a solution. Have you heard of this issue before?
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What appears to be happening is that the Attach for Email Review process, creates a Reader-enabled version specific for commenting. Essentially overriding the Reader-enabled version you may have setup for digital signatures.
Unfortunately digital signatures are treated differently than comments, which is probably why the process is setup this way.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.