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FAQ - Why don't my comments print from either Acrobat or Reader?

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636

[b]Problem[/b]
I cannot print my comments from either Adobe Acrobat or Adobe Reader? Why?

[b]Solution for Acrobat[/b]
The solution to this issue differs by product:

Acrobat 8/9 - Make sure to select "Document and Markup" in the Comment and Forms section of the Acrobat Print dialog box. Also make sure the following Preference is set Edit --> Preferences --> Commenting category "Print notes and pop-ups"

Acrobat 6 and 7 make sure to select ' Document and Markup' in the 'Print What' section of the Acrobat Print dialog box.

In Acrobat 5 tick the box "print comments" in the Acrobat Print dialog.

[b]Solution for Adobe Reader[/b]
The solution to this issue in Adobe Reader differs by platform. The default behavior for versions of the Reader earlier than 9 is not to print comments, which is why it requires a reg. key modification.

[b]Windows:[/b]

Reader 9 - Make sure to select "Document and Markup" in the Comment and Forms section of the Acrobat Print dialog box.

In order to print comments from Adobe Reader 6, 7, or 8 you need to change a registry key. Please note that you edit the registry at your own risk.

Open the registry editor and browse to the following key:
HKEY_CURRENT_USER\Software\ADOBE\Acrobat Reader\6.0(or7.0, or 8.0)\Annots\cPrefs

Double click the 'bprintCommentPopups' key and change the value to 1

For Adobe Reader 8 you will need to add the key manually.
Add the following Reg key:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\8.0\Annots\cPrefs]
"bprintCommentPopups"=dword:00000001

[b]Macintosh:[/b]
Note: You must have Mac OS X Developer Tools loaded to use Property List Editor (or use any other Property List editor)

1. Open the file "com.adobe.Reader7.0.plist" in the following directory location:
"Macintosh HD/Users/[USERNAME]/Library/Preferences/"
2. Navigate the following path:
"Root/Annots/Prefs/1/printCommentPopups"
3. Change the Boolean value to "True'
4. Go to File>Save.

Experts from this FAQ were written by [url=http://www.acrobatusers.com/community/profile/SimonATS/]AUC Expert Simon Haringa[/url]

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.