The shared review feature in Acrobat X Pro is struggling to function on our corporate intranet which has no capability to connect to the public internet. We are attempting to use a shared review folder to host our shared File_review.pdf, and real time connectivity is a problem. A reviewer in the review group can seemingly improve connectivity if another person in the review group opens the shared host File_review.pdf.
Are we missing a trick, should we be hosting a local copy of Acrobat.com on our intranet, and how does one ask our administrators to set this up?
Thank you.
Intranet version of Acrobat.com
2011-09-19 04:15:40
My Product Information:
Acrobat Pro 10.0, Windows
Acrobat Pro 10.0, Windows
2011-09-20 08:03:18
#2
Hello Dave (UVSAR), our corporate network is huge and consequently Windows network shares will be problematic. However, do not share your perspective that this is exclusively a Windows networking issue rather than something specific to Acrobat. Advocate that Adobe should anticipate the environment within which their software operates. It seems that Acrobat.com was invented as a dedicated work around solution to the Windows networking issue rather than offer the solution on the users dedicated network.
Does anyone know of an alternative means of getting around this Windows networking issue? Thank you.
Does anyone know of an alternative means of getting around this Windows networking issue? Thank you.
2011-09-20 09:42:30
#3
Acrobat.com's role in Shared Reviews is to provide a free public-access repository, open to reviewers worldwide 24/7. Intranet server folders are assumed to be only accessible from inside a firewall, and there are situations where documents cannot be moved outside an intranet for legal reasons - hence Acrobat supports both Internet and Intranet repositories. As well as using Acrobat.com, you can also use a WebDAV server as the repository (on either side of the firewall).
The file access routines in Acrobat and Adobe Reader (and Tracker) which connect to local shared repositories are built on the standard operating system file sharing protocols - they don't do anything especially unusual, though there are a couple of known stumbling blocks, such as connections from OS X to a Windows server using SMB.
The file access routines in Acrobat and Adobe Reader (and Tracker) which connect to local shared repositories are built on the standard operating system file sharing protocols - they don't do anything especially unusual, though there are a couple of known stumbling blocks, such as connections from OS X to a Windows server using SMB.
It seems that Acrobat.com was invented as a dedicated work around solution to the Windows networking issue rather than offer the solution on the users dedicated network.
Shared Reviews using a local folder within an intranet usually work just fine, though access to the file and folder are subject to the same potential problems we all face with Windows network shares - sometimes they don't behave quite as reliably as they should, but that's a Windows networking issue rather than something specific to Acrobat.