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PDF files view problems in IE 7

Forum Index > Collaboration & Commenting > PDF files view problems in IE 7
2009-01-09 10:53:50
willibr7854
Registered: May 19 2008
Posts: 2

When I attempt to open a PDF document from a web page in either IE 7 or Firefox 3 I receive the following message:

The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser. Please exit Adobe Acrobat/Reader and try again.

I have Acrobat 9 and Adobe Reader 9 installed. The default viewer is set to Acrobat 9 for all PDF's. I used to be able to open files so something has changed recently. What settings do I need to change to get this feature back. I have also received the same message in Firefox so it is not IE specific.

My Product Information:
Acrobat Pro Extended 9.0, Windows
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2009-01-16 12:04:02
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Try doing a Repair Installation for Acrobat from under the Help menu to see if it corrects the problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-04-08 07:38:43
#2
berendtium111
Registered: Apr 8 2009
Posts: 1
I had the same problem and doing the Repair corrected it.
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