Answered
Some pdfs come in as PDF/A. In order to enable these for commenting, we have to go in and change the settings. We never had to do this on the old version. This means that some of the PRE's can't comment on the document. We have found the solution to this but it causes frustration for the PRE's who have to go in change the settings so that they can comment on the files.
Is there any better way for changing this settings?
Your help will be greatful
Thank You
You can remove the PDF/A information using the Preflight tools in Acrobat Professional by doing the following:
1. In the Preflight dialog box, click Profiles.
2. Expand a compliance profile and select the Remove fixup. For example, under PDF/A Compliance,
select Remove PDF/A Information.
3. Click Analyze And Fix.
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.