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shared review

2007-05-21 07:38:47

Linnie

Registered: Feb 16 2007

Posts: 6

Shared review - when we add a reviewer to a shared review we are experiencing problems. The most pressing is that once we've added a new reviewer no one can access the shared PDF on the server. A message displays asking the reviewer to work offline. Note that their actual network connections are fine, it is just via the shared review that they are experiencing problems.

We are using Abobe 8.0 Pro and our reviewers are using Reader 8.0.

My Product Information:
Acrobat Pro 8, Windows

2007-08-01 12:13:33

lkassuba

Registered: Jun 28 2007

Posts: 3636

Hi Linnie,

Can you provide more background on your server? Are you using a Network folder, Sharepoint Workspace, or WebDAV folder? Are all users on a local network? If you you're using SharePoint make sure all users have r/w access to document library folder.

Thanks,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.