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Shared review deadlines change for unknown reason(s)

Forum Index > Collaboration & Commenting > Shared review deadlines change for unknown reason(s)
2010-08-03 14:11:20
Steve127
Registered: Aug 3 2010
Posts: 4

I am having several issues with shared reviews. I'll start here with the first one:

I am using an up-to-date version of Acrobat 9 Pro Extended. I have been sending documents to various users in my organization for review. The users have either Reader 8 or 9 installed. Most of us are using machines with Windows XP Professional, all on a Microsoft network and file services network.

I normally set a deadline for each review. However, I am finding that when I go back to review people's comments, the deadline has changed without any input from me. For instance, I sent a document out for review last week with a deadline of this Friday (August 6th) at 5:00pm. I checked the review via Tracker today and noticed the deadline is now August 12 at 12:00am.

Help?!

Steve

My Product Information:
Acrobat Pro Extended 9.3.1, Windows
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2010-08-04 05:54:14
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi Steve,

Deadlines can only be changed by the initiator of a shared review. If this has happened more than once, can you provide a set of steps with which we can reproduce the problem?

Thanks

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-08-06 09:27:37
#2
Steve127
Registered: Aug 3 2010
Posts: 4
Thanks for responding. I will carefully track the process I use the next time I set a deadline - and it is later changed - so I can describe it to you. Thanks again.
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