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Shared-Review: Move comments to coordinate 0,0 after publishing.

Holger.Gietz
Registered: Jul 26 2010
Posts: 4

Hello,
sorry this is my first time in this forum, hopefully my question is in the correct forum and someone has an idea to fix it.

I found a BUG or I has an installation problem:

Concise problem statement:
The Comments are published from other users in a Shared Review PDF are placed on the bottom left corner. I can move my own comments to any position on the document. All other documents are readable but not moveable.
Steps to reproduce bug:
1. Create with Acrobat Destiller 8 for Windows a PDF and place it on a shared review server.
2. Open the PDF with AdbeRdr9.3.3-1_i486linux_enu.rpm and add a comment and publish it.
3. Let an other user check the PDF for new comments on his RHEL machine.
Results:
All of my published comments are on the bottom left corner.
He can not move my comments on the document, but he is able to read it.

The Windows User with Acrobat Reader 9 are able to place comments that are shown correct under RHEL Acrobat Reader 9.

Expected results:
The comments should displayed on the same place as they created independent from the OS.

Hint for debugging:
Could it be possible that this result has dependencies in the following error message:
(acroread:7025): Gtk-WARNING **: Im Modulpfad »clearlooks« konnte keine Themen-Engine gefunden werden.

Regards Holger Gietz

Regards Holger

My Product Information:
Reader 9.3, Unix/Linux
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Under your preferences (Edit > Preferences > Comments category) do you have "Create new pop-ups aligned to the edge of document" unchecked?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Holger.Gietz
Registered: Jul 26 2010
Posts: 4
Sorry,
there is no line that matches to "comments category" in the window Edit -> Preferences.
I'm looking in all categories and I don't see "Create new pop-ups aligned to the edge of document".

Can you describe, where I can find this checkbox, more detailed.

I search this box in Windows 9.3.1 and in Linux 9.3.3 06/16/2010 I don't find it.

Thanks in advanced
Holger

Regards Holger

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Ah, sorry about that. This Preference is only available in Std/Pro/Extended.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.