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Shared reviews + email reviews - Reader 9 not displaying toolbars

Forum Index > Collaboration & Commenting > Shared reviews + email reviews - Reader 9 not displaying toolbars
2010-08-02 13:15:40
childrensmn
Registered: Sep 16 2008
Posts: 1

Our organization has disabled JavaScript and enabled Enhanced Security in Reader- is this why?

Thank you

My Product Information:
Reader 9.3, Windows
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2010-08-03 08:27:09
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Generally there are two reasons why the toolbars don't display in Reader during a Shared Review: 1) the actual PDF has not been comment enabled (you can check this under the File > Properties > Security tab) or 2) the Shared Review has ended (you can check this in Tracker).Also, if your version of Reader has been packaged for a corporate deployment, sometimes Shared Reviews are inadvertently disabled during the packaging process. Here is a link to a tech note that details the proper technique:
http://kb2.adobe.com/cps/508/cpsid_50894.php

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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