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Stamp lost upgrading to 8

dbrugge
Registered: Nov 13 2007
Posts: 2

A friend of mine says his dynamic stamp tool no longer works! He says it was working on Adobe acrobat 7., but after installing 8.0 he is getting a stamp that says: Approved by SK123__(That is his login ID)
It no longer has the date or time on the stamp! He claims to have checked and looked for every single possible option, and every corner of the web to no avail!

My Product Information:
Acrobat Pro 7.0.9, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
If the stamps are custom stamps (created by the author). They will not be included in the collection of stamps in version 8 unless they are saved seperately in a folder before the switch to ver. 8. He can add the custom stamps to the stamp collection after version 8 is installed.

He might also try running "Repair Acrobat Installation" from the Help menu.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

SimonATS
Expert
Registered: Jul 26 2007
Posts: 49
This is a bug that only happens when having GMT time selected on the system(and probably only during wintertime)

You may find a work around in theis Acrobat forum thread:
[url=http://www.adobeforums.com/webx?7@@.3c052ef9/4]http://www.adobeforums.com/webx?7@@.3c052ef9/4[/url]

EMEA Acrobat Technical Support