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Unable to participate in shared Review

Forum Index > Collaboration & Commenting > Unable to participate in shared Review
2009-10-26 07:13:01
rrowe
Registered: Jul 17 2007
Posts: 4

We have a mac computer that when logged in as the local admin is capable of initiating a shared review on a network server. If I login as different user, they aren't able to participate in a shared review or initiate a shared review. I've given the user admin rights and the results remain the same. It appears to be a permission problem, but repairing permissions using disk utility doesn't fix the problem. The admin account is a local account, where the other accounts are AD user accounts. I've also, tried uninstalling acrobat 9 and reinstalling it under the network user but the problem still exists. OS is 10.5.7. When running thru the "Send for Shared Review" wizard - I get the error stating that it was unable to create shared folder. The repository is on a Windows 2003 server and the user is able to save files and delete files in the folder.

My Product Information:
Acrobat Pro 9.2, Macintosh
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2010-01-05 13:23:18
#1
agmactech
Registered: Jan 5 2010
Posts: 1
Similar issues here. Wondering if you've discovered a solution.
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2010-01-05 13:38:48
#2
rrowe
Registered: Jul 17 2007
Posts: 4
It turns out that being an AD user, credentials are automatically passed thru when mounting the repository server because I have the "domain" where the windows server resides (repository) added to my Search Domains in my "Network" Setup in System Preferences. If I remove the "domain" from my DNS search list in the Network settings after unmounting the repository server and then try mounting it again, I get prompted for my credentials to mount the server. After the server is mounted, I than can go back to Acrobat and try again to send for a shared review and Acrobat is then able to verify the folder.
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