I am using Windows XP, Adobe Acrobat Standard 7.0.8, and I'm on a network. My coworkers and I are trying to print a document with markups on it. We supposedly have the correct drivers installed and we always select the "Document and Markups" option before printing. Oddly enough, though, when some of us print, the markups don't appear. We're all doing the same thing, and yet some of us have markups appear and some of us don't. We believe it's a user-based problem, as I, who CAN print with markups, am able to print with markups to various different printers; however, for those who can't print markups (even with the selection enabled), it doesn't matter which printer they use--markups never seem to appear. Complicating matters is the fact that sometimes, within one document, certain markups will print while others won't. Can anyone help us on this? It's becoming particularly frustrating, and we don't want to keep flattening or "fusing" the markups to our documents by printing them to .pdf format so the markups stick before sending them to a printer.
Unable to print markups--even with "document and markups" option selected
2007-10-18 09:41:46
My Product Information:
Acrobat Standard 7.0.8, Windows
Acrobat Standard 7.0.8, Windows
2009-05-20 14:26:01
#2
I'm having the same troubles...Adobe Professional 7.0 - The guy next to me highlights text and it won't print out; I can take the same document highlight text on the same page, mine prints his doesn't. Same version of Adobe installed within minutes of each other, sent to the same printer (and we both have print "Document and Markups" selected).
Summation: He highlights text, it doesn't print from his machine or mine....I highlight text, it will print from his or mine. We highlight text in the same document, same thing, mine prints his doesn't.
Are there some markup options that are being overlooked? Are there any other thoughts on this? Got me stumped here.
Summation: He highlights text, it doesn't print from his machine or mine....I highlight text, it will print from his or mine. We highlight text in the same document, same thing, mine prints his doesn't.
Are there some markup options that are being overlooked? Are there any other thoughts on this? Got me stumped here.
2009-05-20 17:34:17
#3
Does the guy next to have Reader installed on his system?
Only the full version of Acrobat has the option to print comments and markups.
If one has Reader and Acrobat both installed, one needs to make sure Acrobat is viewing the docment.
Only the full version of Acrobat has the option to print comments and markups.
If one has Reader and Acrobat both installed, one needs to make sure Acrobat is viewing the docment.
2009-05-21 09:46:40
#4
Thanks for the response. Both machines are opening the file in Acrobat. He can print highlighted text; it just has to come from me. Text highlighted from his machine can be observed/saved/sent but it doesn't seem to print out (on either of our machines).
2009-05-21 15:56:27
#5
Have you tried to "Print as Image" in the Print menu to see if there is any difference? Are there multiple versions of Acrobat and/or Reader on the machine you're having difficulty with?
2009-05-28 13:26:26
#6
I really appreciate the help recieved so far...thanks.
No multiple versions. It prints out when "Print as image" is selected but I suspect printing several hundred page documents as images would be time intensive.
What I'm really trying to figure out is not so much how to force his to print, but why we have to jump through hoops to get it to print while mine just works (presumably) as it should. Somewhere there's got to be a setting I'm overlooking that is telling his to only print when certain conditions are met...any further thoughts??
No multiple versions. It prints out when "Print as image" is selected but I suspect printing several hundred page documents as images would be time intensive.
What I'm really trying to figure out is not so much how to force his to print, but why we have to jump through hoops to get it to print while mine just works (presumably) as it should. Somewhere there's got to be a setting I'm overlooking that is telling his to only print when certain conditions are met...any further thoughts??
2009-06-02 11:00:18
#7
What exact point version are you both running? Also, make sure that "Acrobat Default" is selected under the Settings dropdown in the Advanced Print menu.
2009-06-03 08:44:27
#8
You might try having your colleague try doing a Repair on the Acrobat installation (under the Help menu).
By that I mean everyone should be using the same version of Adobe Reader that matches the version of Acrobat.
In addition, all Reader users should have the latest Reader updates installed.
Check with your Systems Administrator to make sure the network printer driver is compatible and each user has permission to use it.
My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.