These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

v9 difficulties in commenting on v8 PDFs

Forum Index > Collaboration & Commenting > v9 difficulties in commenting on v8 PDFs
2010-04-06 10:03:11
jerrypope
Registered: Apr 6 2010
Posts: 5

We're running Acrobat 8 and are considering upgrading to v9. We've not done so because about a yr ago reviewers using v9 Reader had many difficulties trying to add comments to our PDFs that were created in Acrobat 8. If I remember correctly, this forum had many postings at that time about the difficulties v9 reviewers were having with v9 PDFs as well.

Note: These issues arose when we used a network share on our LAN (not on Adobe.com servers).

Have those issues been resolved in the current patch levels of Acrobat 9 and Reader 9?

If so, we'll go ahead and upgrade to Acrobat 9.

Thanks for any input on this....

---
Jerry

Top
2010-04-07 00:51:24
#1
try67
Expert
Registered: Oct 30 2008
Posts: 2398
Which issues, specifically?

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

Top
2010-04-07 07:18:42
#2
jerrypope
Registered: Apr 6 2010
Posts: 5
It's been a year but I think the issue we had was that reviewers using Reader 9 didn't get the commenting bar. Over half of our reviewers experienced that problem, whereas reviewers using Reader 8 had no problems.

I think Adobe posted a workaround at that time that involved downloading the Reader 9 SDK and creating a customized Reader MSI that omitted the Adobe.com server from the Reader 9 installation package. I never tried that cuz I don't care too much for altering a product...I want the product to work as is. That's why we stayed with v8 and am now hoping Adobe has patched v9 sufficiently to resolve those early issues.

---
Jerry

Top