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8.1 upgrade

Forum Index > Deployment & Installation > 8.1 upgrade
2007-07-19 13:52:02
rlittlewood
Registered: Jul 19 2007
Posts: 5

Have installed Acrobat 8 standard successfully. It then updated to 8.1, and will now not work.

My Product Information:
Acrobat Standard 8, Windows
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2007-07-20 08:23:19
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
If you're using Windows Vista, you need to set Permission as Administrator.

If you have a previous version of Acrobat installed, it must be removed.

You could also run the Repair Acrobat Installation from the Help menu.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-07-20 14:19:25
#2
pddesigner
Registered: Jul 9 2006
Posts: 858
Click this link and follow the instructions. If they don't work, contact Acrobat customer support. Support telephone number is in the PDF file.

[url=http://wl.filegenie.com/~pdfmaker/TechSupport.pdf]http://wl.filegenie.com/~pdfmaker/TechSupport.pdf[/url]

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-07-20 12:59:13
#3
rlittlewood
Registered: Jul 19 2007
Posts: 5
Thanks for the reponse.
I'm on Windows XP, but I set myself as the Administrator - no effect.
The previous version is uninstalled.
The Repair Acrobat Installation did not work.
The program appears to crash each time you try to use a drop down menu.
(I am old fashioned - I expect to buy something that works)
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