Last night I got a notice about a new Acrobat Update so I downloaded it, making it Acrobat Standard 8.1.2
When I began working on a Word document today I noticed the convert to PDF file buttons were missing from my Word Document tool bar. So I went to my Control Panel and reinstalled Acrobat 8.1.2. I resarted my computer BUT STILL NO buttons. What's up???
As I was writing this post I discovered another problem that makes me think that something is not right in the Acrobat program. To see what version I now have I opened the Acrobat software, opened the About Adobe Acrobat - where it tells me that I have version 8.1.2, BUT NOW that window won't close. Everything I click just beeps and I can't close it. I will have to shut down my computer. What's up with that????
Did I download a virus? Or is there a bug in the update?
What can I do to fix this?
I think what I will do for now is Restore my system to a pre-update version and then maybe someone can give me some advice.
HELP PLEASE!!!
Remove Adobe PDF from the Disabled Items list in Microsoft Office Applications. To remove it from the list you can do the following:
Open the Microsoft Office program.
Go to Help > About [program name].
Click Disabled Items.
Select Adobe PDF from the list and click Enable.
Quit the Microsoft Office program and then restart it.
There are additional troubleshooting tips in the FAQ in this forum at:
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=1826
The Help --> About Adobe Acrobat 8 Professional window is goofy in that you need to click anywhere on the About window to close it and it won't let you do anything else until you do -- I've have the same problem.
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.