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Acrobat 7 Pro crashes on launch on Macintosh

Forum Index > Deployment & Installation > Acrobat 7 Pro crashes on launch on Macintosh
2010-02-17 23:08:55
olliefelde
Registered: Feb 17 2010
Posts: 2
Answered

I'm running OSX.4.11 on a Dual 500 G4. I've recently lost the ability to use Acrobat 7 Professional for some reason. I've tried uninstalling and re-installing, running all updates as well. I've trashed preferences. I've tossed /Library files. It still won't launch. Distiller will launch but won't distill at all. It just processes then crashes.

Seems to have begun when I installed Adobe Reader 9. I also have CS3 & 4 apps installed which run fine. I know the conflict lies somewhere in all that but don't know exactly where. I am able to generate PDFs from other apps like Quark but I need the editing abilities that Pro offers.

Please help with any ideas.

O

My Product Information:
Acrobat Pro 7.1.4, Macintosh
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2010-03-25 13:01:28
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Yes, the conflict is probably between Acrobat 7 and Reader 9. It isn't a recommended configuration to have both on the same system. Have you tried removing Reader?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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