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acrobat 8 pro hangs then dies within a couple minutes

FalconVFR
Registered: Mar 7 2008
Posts: 2

i have tried to uninstall and reinstall several times... i have tried installing the trial version as well as the full version, with no luck... basically it will work for a couple minutes or so, then hangs... then after another minute or so it will crash... the even viewer shows the following:

Hanging application Acrobat.exe, version 8.1.0.137, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

i have tried both 8.0 all the way to 8.1.2 but the same thing happens no matter what... I'm at a loss as to how to fix this. any suggestions?

(i am running sp3 on xp, but this problem was occurring while i still only had sp2 installed)

XP Pro SP3
Phenom 9600 2.3ghz Quad Core
gigabyte GA-MA790FX-DS5 motherboard
4 GB patriot PC 6400 DDR2 ram 800mhz
Ge-Cube HD3850 512mb Video Card
500 gb Sata-300 HDD
1000w Ultra Power supply

My Product Information:
Acrobat Pro 8.1.2, Windows
dbaker
Expert
Registered: Feb 10 2006
Posts: 413
Hi --

You'll have to check with Adobe tech support for this issue. There may be something in your system's configuration that is causing a problem. You can also try the troubleshooting in the Support site. Start here:

http://www.adobe.com/support/acrobat/

donna.

A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Is this Acrobat Pro. part of the CS3 bundle?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.