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Acrobat 8.1 Professional

Forum Index > Deployment & Installation > Acrobat 8.1 Professional
2007-06-13 22:30:35
sfvisionary
Registered: Jun 13 2007
Posts: 8

I downloaded and installed the 8.1 Professional Update for my Creative Suite.
I now get the message "Acrobat 8.1 Has Stopped Working". "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available".
 
Note: I'm on Vista Home Premium and everything was working fine with 8.0, but the machine won't let me go back to 8.0. It keeps re-installing 8.1. I've re-installed the complete Creative Suite but no luck. My machine is a Dell Inspiron E1505. How can I get Acrobat working again? it is used in a Production environment so I need it back ASAP.
 
Help! Any solutions, please?

My Product Information:
Acrobat Pro 8, Windows
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2007-06-24 17:14:00
#1
tedpadova
ExpertTeam
Registered: Dec 31 2005
Posts: 848
You might try doing a complete deinstall of all Acrobat viewers, then install Acrobat, then the 8.1 patch. See if that does the job.

ted

The author of numerous books on Acrobat, Photoshop, Illustrator and the Adobe Creative Suite, and an international speaker on Adobe Acrobat, Ted Padova is a well-known PDF guru.

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2007-06-25 19:52:31
#2
sfvisionary
Registered: Jun 13 2007
Posts: 8
Ted, first it's great that you share your expertise with us all. Thank you.

What you recommended did the trick perfectly.

Question: If I re-install Reader on the machine, will it co-exist OK this time with Professional, or will I encounter trouble again?

- Martin (sfvisionary [at] yahoo [dot] com)
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