These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Acrobat 9 Color Handling woes

valadezm
Registered: Oct 15 2009
Posts: 4

I am the Lead Tech for a school district with about about 2500 deployed machines. We have been experiencing extraordinarily long printing times for PDFs or that a job would only print the first page or two of the PDF before failing.

I have discovered that in the Acrobat 9 print dialog, under Advanced, under Color Management the default option is set to Acrobat Color Management. If I set that to Printer Color Management, our printing of PDFs proceeds normally.

I just spent an hour on the phone with Adobe and they were of no help.

Does anyone know if this behavior is controlled through the registry, and if so what key? What I am looking for is a way of applying that change to all of our machines.

Thanks.

My Product Information:
Acrobat Pro 9.1.2, Windows
dthanna
ExpertTeam
Registered: Sep 28 2005
Posts: 248
Valadezm,

This save is a 'Two Step' - The first is to create the print profile that has the setting in question.

To do so, in Acrobat, File | Print - Make all the setting changes that you would like to have set - including color management - then save them off (SaveAs) a custom print profile.

This will be saved in: C:\Documents and Settings\%UserName%\Application Data\Adobe\Acrobat\9.0\Preferences\>your profilename<.settingsE.g.
C:\Documents and Settings\DougHanna\Application Data\Adobe\Acrobat\9.0\Preferences\fnord.settings

Next, you need to have that setting applied to the installation so that it becomes the default printer setting for the customer.

This info is set at:
HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\9.0\AVGeneral\tSettingsName
Type: SZ_WORD
Data: >root file name of above created settings file<
e.g. 'fnord'

Two things to keep in mind:

1) The .Settings file is stored in the User's settings area.
2) The Registry entry is stored in the User's registry area.

Which means that both need to be updated with the user logged on, unless you make this apart of your base build (see my (co-hosted with Tom LoMasro) presentation on enterprise deployment).

A small script can easily take care of this... copy file from xyz to above location then update the registry with the new value.

I hope this helps.

Holler if you have any questions.

Thanks

-Doug

Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com

valadezm
Registered: Oct 15 2009
Posts: 4
Thank you so much.

It works as described. I am very grateful for your expertise and help.