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Acrobat asks for serial number, but why ?

Paul Bos
Registered: Feb 17 2010
Posts: 4
Answered

Hello!

First off all it's the first time i'm here on the forum and of course i have an issue with my CS4 standard.

Of all the applications only Acrobat wants me to re-enter the serial number.
If entered, it says it's already in use.
Does anybody know how come?
I cannot use Acrobat now.

I deinstalled Acrobat and want to reinstall it again, but now the disc doesn't want to install it!
It's taking long time with the message "preparing to install"

I am now out of options, who can help me?

My Product Information:
Acrobat Pro 9.2, Macintosh
try67
Expert
Registered: Oct 30 2008
Posts: 2398
Adobe. Installation and activation issues are handled free of charge.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
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Paul Bos
Registered: Feb 17 2010
Posts: 4
I had a little trouble finding the contact-data of Adobe in my country.
But now i have. On the phone right now!

thanks!