Adobe Acrobat

2009-11-10 00:42:12

CBG

Registered: Nov 10 2009

Posts: 3

Answered

Hallo

On my new mac I have CS4. And all the other programs are working fine, but Acrobat Distiller wont start up. It start shortly, but when it come to ps it stop. I have tried to deleted som fonts in system - libery - preferences and it help a bit. I can – if i move a font from or to the preferences – start distiller up ONE time, but when it has been closed down it dosn't start up again.
I have also tried to deleted Distiller's preferences file, with no succes.

Hope for some help :0)

My Product Information:
Acrobat Pro 9.2, Macintosh

2009-11-10 12:48:51

lkassuba

Registered: Jun 28 2007

Posts: 3636

Was there anything in the [url=http://kb2.adobe.com/cps/400/kb400593.php]log file[/url] when you installed CS4?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

2009-11-10 23:05:22

CBG

Registered: Nov 10 2009

Posts: 3

lkassuba wrote:

Was there anything in the [url=http://kb2.adobe.com/cps/400/kb400593.php]log file[/url] when you installed CS4?

No, but now we discovered that all my fonts in suitcase by mistake was open, when I closed them it works :0)

But thank you for helping me.

2009-11-11 07:12:43

lkassuba

Registered: Jun 28 2007

Posts: 3636

Thanks for posting your solution.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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Acrobat Distiller 9 Pro can't start up