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Acrobat Error

Forum Index > Deployment & Installation > Acrobat Error
2009-01-24 12:05:23
promoman1
Registered: Jan 24 2009
Posts: 2

I have been using Acrobat Pro 8 for over a year without issue. Suddenly it is saying it is not activated, but it has been and was working. If I go to the Help tab Activate is shaded out, so I assume that's because it's activated. If I had that option I could enter my serial number and hopefully that would fix it.

I'm not a tech person, I'm just a marketing guy. I don't want to screw anything up be uninstalling it, which could cause a licensing issue. If some one could please help direct me on how to fix this I would greatly appreciate it.

Thanks very much!

My Product Information:
Acrobat Pro 9.0, Windows
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2009-01-26 06:32:42
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
It's possible that your activation has gotten corrupted. This [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401043]technical note[/url] may help you with your issue.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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