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Acrobat Organizer Database not initializing

2007-09-12 06:40:09

ehegdahl

Registered: Sep 11 2007

Posts: 7

It looks like the socket file path is too long in a home directory environment for MySQL: (Intel Core Duo, 1.83Ghz, 1Gb RAM, MacOS 10.4.10)

070912 9:33:26 [ERROR] The socket file path is too long (> 103): /private/Network/Servers/homesrv1.xxxxxxxxxx.com/Volumes/drive_h1_d3/shares/xxxxxxxx/Library/Caches/Acrobat/8.0_x86/Organizer70
070912 9:33:26 [ERROR] Aborting

My Product Information:
Acrobat Pro 8, Macintosh

2007-09-28 09:13:21

lkassuba

Registered: Jun 28 2007

Posts: 3636

Hi ehegdahl,

Unfortunately the Organizer cannot be disabled short of developing some sort of custom plug-in. My suggestion at this point would be to contact technical support with the issue at:
[url=http://www.adobe.com/support/programs/acrobatpro/?tab:contact=1]http://www.adobe.com/support/programs/acrobatpro/?tab:contact=1[/url]

Getting Started Support is available if you register your product.

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.