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Acrobat PDF Closes

2009-11-07 13:12:54

ms pugs

Registered: Apr 21 2009

Posts: 13

I have just encountered a problem keeping pdf open.

I open a pdf doc, and in about 5 seconds it closes.

Please, does someone have a fix for this?

9.0 version

2009-11-08 07:43:55

radzmar

Registered: Nov 3 2008

Posts: 1202

Does only the PDF close or Acrobat too?
What if you open Acrobat alone (without a PDF)?
If it also closes itself there might be something wrong with the activation data (serial number).
Acrobat then automatically closes after a few seconds.

Only solution I know for this problem is a reinstall of Acrobat.

radzmar
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2009-11-08 09:38:15

ms pugs

Registered: Apr 21 2009

Posts: 13

Thx,

Yes, everything closes, even the pdf reader.

I'll do as you suggested. Uninstall and re-install.

It's been fine for a year, so who knows?

I appreciate the advice.