whenever i try to do any editing in a pdf file Acrobat standard will shutdown with a windows has encountered an error message. i fi go to event viewer it says module acrobat.dll fault address 0x0012c28f
Acrobat Standard 7.1.0 abrupt shutdown
2008-06-03 13:43:56
My Product Information:
Acrobat Standard 7.0.9, Windows
Acrobat Standard 7.0.9, Windows
2008-06-04 05:01:24
#1
Do you have any third-party plug-ins installed? Of so, which ones.
2008-06-04 12:08:09
#2
no plugins
2008-06-11 10:07:02
#3
What operating system are you running Acrobat 7 under? Have you tried doing a Repair Install from the command under the Help menu?
Were the PDFs that you're editing created in Acrobat or a different PDF creation package?
Were the PDFs that you're editing created in Acrobat or a different PDF creation package?
2008-06-13 12:23:33
#4
Win XP Professional
I have tried doing repair. Even uninstalled and reinstalled.
All adobe patches have been loaded.
All documents created in Acrobat Standard 7.0
I have tried doing repair. Even uninstalled and reinstalled.
All adobe patches have been loaded.
All documents created in Acrobat Standard 7.0
2008-06-16 11:25:42
#5
What program were the PDFs that you're editing created in? You can check this under the File --> Properties menu under the Description tab.Are you launching another program (i.e., Photoshop) to edit the PDF when this error occurs?
2008-06-17 07:37:29
#6
The pdf's were created using Adobe Acrobe Standard 7.0 and they open using the same software.
2008-06-20 13:13:49
#7
You mention that Acrobat crashes when you "edit" a PDF. Editing capability is only available in Acrobat Pro. Can you explain what you're doing when Acrobat Std. crashes.
2008-06-23 13:16:16
#8
I'm sorry not edit - I'm trying to add a comment box