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Acrobat Standard 8 and Reader 7?

jmgerber
Registered: May 20 2008
Posts: 4

I've read posts here about installing Reader 8 and Acrobat 7 (and the dangers therein), but I haven't found anything about the opposite.

Here's my problem: I have an application that works with Acrobat Reader 7 and Acrobat 7. When you click a button in the application, it's supposed to open the PDF (and, in some cases, jump to a named destination).

With Acrobat 8 (Reader or Standard) installed, it will not open the PDF. Instead, it opens Reader and then gives me a "file not found" error (multiple times).

Ideally, I'd like to have the application work (without being modified) with Reader 8. Any idea why something that would work in 7 would give a "file not found" error in 8?

If this is not possible, then I'd like to know if I can have Acrobat 8 and Reader 7 installed at the same time, such that Reader 7 is always used to open PDFs (but 8 is used to create PDFs)? 8 is already installed (and I'd prefer not to have to uninstall and reinstall if at all possible), but Reader 7 won't even install (saying that there's a "more functional version already installed.") If I have to reinstall 8, so be it. But can I then install Reader 7, re-install Acrobat 8, and then do something to set the machine to do what I want?

Thanks!

My Product Information:
Acrobat Standard 8.1.2, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
There is a suggestion for this under the FAQ for this forum at:
[url=http://www.acrobatusers.com/forums/aucbb/viewtopic.php?pid=3591]There was an error opening this document. This file cannot be found."[/url]

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

jmgerber
Registered: May 20 2008
Posts: 4
This is the ultimate solution, but presumes that the code can simply be changed. I'd like a solution to this problem that does not require having software changed.

I've seen this reply before, but it only makes senses when the software can be changed. This is not always the case.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
It's possible (but not recommended) to have Acrobat 8 and Reader 7 installed on the same system. However, when multiple versions of Acrobat exist on a machine, the running version will be used to display PDF files regardless of the preferences.
For more information on interoperability check out the following technical note at:
http://kb.adobe.com/selfservice/viewContent.do?externalId=333223&sliceId=2

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

jmgerber
Registered: May 20 2008
Posts: 4
Unfortunately, the table does not include my scenario: Reader 7 (being the default) and Standard 8 (being used for writing). As I read the table, it includes only when you want 8 Reader/7 Full.