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Acrobat X Pro Disabled My Microsoft Word - Please Help

Forum Index > Deployment & Installation > Acrobat X Pro Disabled My Microsoft Word - Please Help
2010-12-01 11:17:35
TrakSoft
Registered: Dec 1 2010
Posts: 3
Answered

Hi,
 
I just installed Acrobat X Pro on my machine and it disabled my Microsoft Word Program. When I try to open up Word by itself or open up a word document by clicking on it, MS Word comes up and then just sits there. I have to go to task manager to kill it. I've tried cleaning out my temp files in the temp directory and rebooting, but still does not work. This did not start until after I installed the new Acrobat X Pro. No other programs were installed or any other program or computer changes were made. I have a very robust machine, 4.2 Mhz Pentium 4-64 CPU, plenty of HD space, 2 GB RAM, running XP Pro, and MS Word 2000.
 
Any help will be greatly appreciated.
 
Thanks,
 
Gary

My Product Information:
Acrobat Pro 10.0, Windows
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2010-12-01 11:33:45
#1
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
Accepted Answer
Sorry but Acrobat X does not support Office 2000, nor did Acrobat 9.

See this KB article for a matrix of supported versions.
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2010-12-01 11:46:36
#2
TrakSoft
Registered: Dec 1 2010
Posts: 3
UVSAR wrote:
Sorry but Acrobat X does not support Office 2000, nor did Acrobat 9.See this KB article for a matrix of supported versions.
Ok. I can live with that. Is there a way to not have it linked to office? One other thing is that it didn't mes with tother office products.
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2010-12-01 12:01:44
#3
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
You can set a registry key to disable the plugin from loading:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin\LoadBehavior

Set it to 0 instead of 3.
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2010-12-01 12:18:41
#4
TrakSoft
Registered: Dec 1 2010
Posts: 3
UVSAR wrote:
You can set a registry key to disable the plugin from loading:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Word\Addins\PDFMaker.OfficeAddin\LoadBehavior

Set it to 0 instead of 3.
Thanks. I'm sure that would have worked. I disabled the plugin in a different way by renaming my Office folder under the PDFMaker folder. It seems to work now. I can use word and still create PDF's from a word document by using the "Print" function. What advantages would the plugin do for me? I can't see any use for it. After disabling the plug, MS Word seems to run faster from before when I had Acrobat 7 installed.

Again, thanks for your help!

Gary
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2010-12-01 12:38:17
#5
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
The PDFMaker plugin allows you to export tagged files and PDF/A-1a files, plus you can bring across multimedia items added to Word or PowerPoint (videos, Flash, etc) whereas using Print -> Adobe PDF makes "dumb" files that are literally an electronic printout - but for most people saving a flat copy of a basic text document you won't really notice any difference. In later versions of Office we have some very powerful tools to bring comments into Word from a PDF copy of the same file, which also uses the PDFMaker plugin.
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