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AcroRd32 behaves badly.

redsky
Registered: May 8 2010
Posts: 3

When asked, it tells me that updates are available.
So I let it fetch, and then install, and then restart Windows.
Good.
Just for fun I ask again: are updates available?
And Yes .... So I repeat the cycle one more time.
But no, there is still no en of updates.
After 4 cycles, I check "system parameters" and "plugins" as presented by Reader.
I do one more fetch-install-restart.
When then checking "system parameters" and "plugins, there is no difference!
But still Reader tells me that, yes there are updates.

Now this is not only stupid, but also dangerous.

Now that users learn that such updates do not add anything, they will probably stop updateing.

And this can lead to security holes remaining exposed in millions of Reader installations.

QUESTION:

- Who shold we hold responsible?

/regards
/OO

My Product Information:
Reader 8.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What point version of Reader 8 and OS are you running?

It sounds as though your Updater is corrupt. You can also try disabling the registry setting for the automatic Adobe updater at:

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\8.0\FeatureLockdown]

"bUpdater"=dword:00000000

Note: Adobe doesn't provide support for editing the registry, which contains critical system and application information. Make sure to back up the registry before editing it. For more information about the registry, see the Windows documentation or contact Microsoft.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

hitanand
Registered: Nov 4 2009
Posts: 29
Which OS(Vista,Win XP ,Win7 or Mac) and language you are using?
redsky
Registered: May 8 2010
Posts: 3
HW platform: Packard Bell
OS Platform: Windows XP 2002 SP 3

Language ??? What language? Language where? Windows happens to be a Swedish incarnation. As is Acrobat Reader

Reader: Acrobat Reader 8, versuion 8.2.2


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I have been running Reader for many years on several platforms, and this behavior I have never seen before.

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If the Updater is not in a good shape, perhaps I should uninstall and reinstall trhe whole Reader.
Shouldn't that fix all corruption problems?