OK - I use Firefox on Windows 7 & tried to download Adobe X & Flash Player. Had to go the direct download before anything downloaded. It showed downloading in the download box but then when it got to 100%, it disappeared completely! Download box was empty yet pop up said "Download complete". Where did it go? Checked Firefox downloads - empty! I disabled Kaspersky, my anti-virus & tried again. Same thing. I actually removed ALL Acrobat & Adobe applications thinking I could start all over. Now I have nothing Adobe & cannot download & install Adobe X, Flash Player, or anything Acrobat. Help! What do I do now?