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Adobe PDF toolbar in IE7

Forum Index > Deployment & Installation > Adobe PDF toolbar in IE7
2009-09-01 11:37:22
varela
Registered: Sep 1 2009
Posts: 5

I use Windows XP Pro SP3, IE7 and Acrobat 9 Pro. Can you help me to configure IE7 to display the Adobe PDF toolbar?

I have run Repair Acrobat Installation. I have checked that these add-ons are enabled: Adobe PDF, Adobe PDF Conversion Toolbar Helper, Adobe PDF Link Helper and SmartSelect Class.

Thanks.

My Product Information:
Acrobat Pro 9.1.3, Windows
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2009-09-02 08:53:53
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Is this the 64-bit version of IE7? If so Acrobat 8 and 9 do not support the 64-bit version of Internet Explorer. Here is some additional information in the following tech note titled [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404422&sliceId=2]"Convert current web page to an Adobe PDF file" icon is missing in Internet Explorer 64-bit (Acrobat 8 and 9)[/url].

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-09-02 11:40:02
#2
varela
Registered: Sep 1 2009
Posts: 5
Definitely running 32-bit.
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2009-09-09 08:09:07
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Do you have "Enable third-party browser extensions (requires restart)" option selected?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-09-09 08:17:51
#4
varela
Registered: Sep 1 2009
Posts: 5
No. Corporate IT is not allowing me/us to enable (box is unchecked and grayed out). I'm waiting on their response to my plea to enable. Since Adobe PDF, Adobe PDF Conversion Toolbar Helper, Adobe PDF Link Helper and SmartSelect Class are enabled in the Add-Ons, I hoped that was enough.
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2009-09-12 00:35:18
#5
ameliajune
Registered: Sep 11 2009
Posts: 1
Hello,
Can you help me as well? I have tried all the options above, and tried uninstalling and reinstalling. The toolbar is not there!

Thank you for your assistance.
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2009-09-14 09:32:03
#6
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
ameliajune wrote:
Hello,
Can you help me as well? I have tried all the options above, and tried uninstalling and reinstalling. The toolbar is not there!

Thank you for your assistance.
Do you have "Enable third-party browser extensions (requires restart)" option selected in IE7?

Is this a corporate installation of Acrobat or just standalone?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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