These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Blocked URL: Reader Standalone vs GP install

Forum Index > Deployment & Installation > Blocked URL: Reader Standalone vs GP install
2010-08-31 14:22:39
bking48
Registered: Aug 31 2010
Posts: 2

I'm having a problem where I believe access to a PDF file hosted on a website that is not under my control is being blocked. Using a browser, I go to an link that gets an .fdf file (https://server.com/file.fdf). Inside the fdf file is a /F (https://server.com/file.pdf) call.

If the install of Acrobat Reader 9.3.3/9.3.4 has been done straight from the web, a yellow bar appears asking if you want to trust it once or add the host to the privileged locations, and then the PDF file opens fine.

However, if we use the Adobe Customization Wizard and install Reader via Group Policy, the experience is not the same. The only things changed from default in the ACW were disabling updates, Acrobat.com, purchasing Acrobat, and we added the website in question to the Privileged Locations list. In this case, a blank window opens when clicking on the link, but nothing further happens. If I right click and save the .fdf file to my computer, and then double click on the file, I get a Security Block message that "Acrobat does not allow connection to: https://server.com/file.pdf".
This behavior has been seen in IE8 and Firefox.

Any help would be appreciated.

Bryan

Top
2010-09-01 09:48:54
#1
JoelGeraci
ExpertTeam
Registered: Aug 17 2006
Posts: 80
If you are using the ACW and you add a domain as a trusted location, in your workflow you'll need to allow Cross Domain Violations and Data Injection.

Cross Domain Violations to allow opening an FDF from the Desktop but getting the PDF from the web.

Data Injection to do anything with the FDF.

J-
Top
2010-09-02 14:21:59
#2
bking48
Registered: Aug 31 2010
Posts: 2
I'm a bit confused by the "in your workflow" part of your answer. When we put the desired website into Privileged Locations in the ACW, we toggled Cross Domain Violations, FDF Script Injection, and Data Injection to Yes. Is that correct?

If that is correct, the problem still exists. Looking in HKLM\Software\Policies\Adobe\Acrobat Reader\9.0\FeatureLockdown\TrustManager\cTrustedSites, the correct keys (cCrossdomain, cDataInjection, cScriptInjection) and values exist, but the problem continues.

If I enter the website into Privileged Locations manually, the same entries appear under HKCU\Software\Adobe\Acrobat Reader\9.0\etc, but the problem continues.

Just as an aside, if I turn off Enhanced Security, shouldn't the problem go away?

Thank you.

Bryan
Top