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Cannot access updates to Acrobat Pro 8.0.0

Forum Index > Deployment & Installation > Cannot access updates to Acrobat Pro 8.0.0
2010-12-24 03:28:35
Andy Lewis
Registered: Dec 24 2010
Posts: 2
Answered

Acrobat Pro 8.0.0 under Wins 7 Home Edition.
 
After installation I select Help > Check for Updates and receive the following message:
 
No Internet connection was found. Please check your Internet settings or firewall.
 
There definitiely is an Internet connection to my computer, and I have not done anything special to my firewall.
 
Anyone know (a) how I might be able to access updates to Acrobat 8, and (b) how many updates are availablke for Acrobat 8?
 
Many thanks,
Andy Lewis

My Product Information:
Acrobat Pro 8.0, Windows
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2010-12-24 07:14:59
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Accepted Answer
You could manually install the updates. However, you should be aware that the first version of Acrobat to support Windows 7 was Acrobat 9.2 -- so you may encounter some unexpected behavior.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-12-24 11:16:39
#2
Andy Lewis
Registered: Dec 24 2010
Posts: 2
Hi Lori,

Thanks for such a quick response.

Useful information and much appreciated,

Cheers, Andy
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2011-02-01 02:27:15
#3
HGHAndrew (not verified)
Hello Lori..agreed..but i am searching for more information...
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