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can't open PDF file easily

Forum Index > Deployment & Installation > can't open PDF file easily
2007-12-06 13:17:03
ncasar
Registered: Dec 6 2007
Posts: 4

I am having a similar problem. When I click on a PDF file that I created of one I received by email, Word opens and a file conversion box pops up. And PDFs received as attachments to emails do not have a "open with" choice when I right click on them. I have to save them to a file and then the "open with" option is available.
 
This is a new thing. I must have made some sort of change to some preference but I can't find an answer any where. Please help. I'm using Acrobat 8 on one PC and 6 on the other. It happens on both.

My Product Information:
Acrobat Standard 6.0.0, Windows
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2007-12-06 15:45:53
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
In Windows Control panel you can check the file associations with files with a .pdf extension. This extension should be associated with Acrobat or Adobe Reader.

It sounds like Word has been associated with opening file with the .pdf extension.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

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2007-12-13 16:55:27
#2
ncasar
Registered: Dec 6 2007
Posts: 4
Excellent! thank you so much. that is so easy but so hard to find an answer to in the adobe online help.
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