These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Deactivation

Forum Index > Deployment & Installation > Deactivation
2008-01-04 05:56:59
docbluecollar
Registered: Jan 4 2008
Posts: 2

My hard drive died on my old computer. I want to use the Acrobat 8 Professional software I bought on my new computer. But I cannot activate it because of "too many activations." The activation wizard says I should deactivate on the old computer, which is impossibe because it cannot even boot up. How can I deactivate one of my activations WITHOUT being able to connect a dead computer to Adobe online?
 
Thanks - docbluecollar

My Product Information:
Acrobat Pro 8, Windows
Top
2008-01-04 07:41:42
#1
pddesigner
Registered: Jul 9 2006
Posts: 858
This link will provide information on solving this issue.

[url=http://www.adobe.com/support/service/serial.php]http://www.adobe.com/support/service/serial.php[/url]

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

Top