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Designer Fails to Start UP

alleno
Registered: Dec 18 2008
Posts: 1

Using Acrobat 9 Pro Extended, running LiveCycle Designer 8.2.1.3144. Product was functioning properly for a about 3 weeks. Had some minor issues with install, but seemed to solve the problems with Adobe Tech Support assistance. All of a sudden, I receive the following error message as I try to start Designer 8.2:

AppName: formdesigner.exe; AppVer:8.2.1.3144; ModName: formdeisgner.exe; ModVer: 8.2.1.3144; Offset:000a50cb.

I have searched on the user forum for solutions. The closest one I see was posted on 11/27/08 by lkassuba. She made three recommendations: Create new user profile, delete Application Data Folders, and "Microsoft’s mfc80u.dll (version 8.0.50727.1833) installed by SQL Server 2008 causes Designer 8.2.1 to crash on launch. Here is a link to the "Fix for SQL-Server 2008/Designer conflict" with additional information."

I tried all but the one about creating a new user profile because it related to acrobat and not livecycle. Acrobat works fine. None of the recommendations solved the problem.

Before trying the above recommended solutions, I uninstalled, cleaned the registry, and reinstalled the program three times. None of my approaches have solved the problem. I am desparately looking for a solution.

My Product Information:
Acrobat Pro Extended 9.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
After reading some other threads on a related issue, you might try re-creating your user profile to see if it has possibly become corrupt.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.