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During Installation the progress screen disappears

Trent
Registered: Feb 28 2007
Posts: 2

When attempting to install Acrobat 8.0 Pro - Trial version for testing the installation window disappears. I am installing on WIn XP machine that far exceeds all specifications. I click on the exe file and it asks me to "run", I click okay. I see a box for 1/2 sec then it goes away and nothing happens. I have tried installing in my account, admin account, and a new account. I removed all versions of reader from the machine, no luck. I booted to safe mode and attempted to install and nothing happened. I am at a loss here, can you help?
 
Thanks,
Trent Greenawalt

My Product Information:
Acrobat Pro 8, Windows
dbaker
Expert
Registered: Feb 10 2006
Posts: 413
Hi Trent --

Please direct your question to Acrobat support. It's an issue they can help you walk through.

Here's the address:

[url=http://www.adobe.com/support/programs/]http://www.adobe.com/support/programs/[/url]

donna.

A prolific author and writer of many Acrobat books, as well as books on graphic and Web design software.
Donna lives on a lakeshore in central Canada, where all manner of wildlife from muskrats to coyotes come to call.