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HELP! Acrobat menu problem in Word

Forum Index > Deployment & Installation > HELP! Acrobat menu problem in Word
2008-04-22 01:00:54
LizMcIver
Registered: Sep 5 2007
Posts: 7

I hope there is someone out there who can help with this problem. The company I work for has created its own menu in Word so that all documentation can be created from it and stored in the correct network area with the correct naming convention. Part of this is a release process which puts a document into the library and creates a PDF at the same time. This has worked very well with Acrobat 5.

So the problem: when Acrobat 8 is installed the basics of our menu system work, however when certain documents are accessed another menu is created. When this is displayed, the two Acrobat menus are overwritten and show the same menu options as the new menu that gets created when the document is opened.

I have tried to install Acrobat without the menu items but the auto creation of the PDF then does not work.

I hope there is someone out there who can help with this matter. :(

My Product Information:
Acrobat Pro 8.0, Windows
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2009-06-10 06:48:10
#1
LizMcIver
Registered: Sep 5 2007
Posts: 7
In case there is anyone out there who is interested we have solved the problem. We took Acrobat off and made the code use CutePDF instead. We do still use Acrobat for our electronic signatures though.

:-)
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